- On the mobile phone go to the 'Google Play Store' or 'Apple App Store' and install the ‘Microsoft Authenticator’ app. Make sure it is the ‘Microsoft Authenticator’ app with this icon, it may not be the one at the top of the list:
- On a desktop computer or laptop (not mobile device) go to:
https://aka.ms/mfasetup
- Login with your username@ljmu.ac.uk and LJMU password.
- On the ‘Additional security verification’ webpage change the dropdown to ‘mobile app’.
- Select ‘Receive notifications for verification’.
- Click ‘Setup’ and a QR code will appear.
- Start the mobile start the Authenticator app and select ‘add school or work account’.
- Scan the QR code on the webpage with the phone – you may have to allow the app to use the camera.
- On the webpage click ‘next’.
- The webpage will now try and connect to the mobile app.
- The mobile app will pop up a notification that has to be ‘approved’.
- Once that has completed, click ‘finish’.
- You may have to provide an additional means of verification so provide your mobile number and click save.
Once you have set up MFA, you can test it is working by going to:
This simple web page requests authentication through MFA and lets you know if it worked correctly.
For further information, FAQs and how to set up MFA please see this link.