Q. How do I set up MFA (Multi-Factor Authentication) to receive a text message?

To set up Multi-Factor Authentication via a text message (SMS):

1. Go to Microsoft Authenticator setup and log in with your username@ljmu.ac.uk and LJMU password. We advise using a LJMU desktop computer or laptop but it can be set up from your own device. Once signed in a prompt will appear saying More information required, select Next. 

2. You will be presented with a screen to setup the authenticator app, at the bottom of this select I want to set up a different method. 

3. From the options select Phone, enter your country, region and mobile number. Select Next. You will then receive a text message from Microsoft containing a code, enter this verification code on screen. Select Verify. Your number will now be registered and you can select Finish.

Now when you try to access your LJMU account from a non-LJMU device you will be sent a code by text message, which you enter on the log in screen as required.