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If this is your first attempt at logging on you will need to activate your account - How do I activate my Account?
Accounts can become locked when they have attempted to login 10 times (this also counts attempted logins from mobile devices such as mobile phones). Users must wait a full 30 minutes before logging back into a locked account, for more information on locked accounts see Why do I keep getting locked out of my LJMU Account?
If you have forgotten your password - How do I reset my forgotten password?
If you continue to have problems logging in please contact Library services.