Answered By: Michelle Allen
Last Updated: Aug 15, 2025     Views: 303

You will need to contact the Library:

You will need to provide the following information in order to reset your multi-factor authentication:

  • Full name
  • Date of birth
  • Full Home address with postcode
  • Course title

Please note: Multi-Factor Authentication (MFA) can only be reset during the following hours 8.45am and 18.45pm (UK Time) Monday to Friday and 10.00am to 15.45pm (UK Time) on Saturday and Sunday.

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