Answered By: David Addey
Last Updated: Aug 15, 2025     Views: 437

If your attempt to reset a forgotten password was unsuccessful, and you receive the message: "Your request was rejected based on ReCaptcha" - you need to:

  • Make sure you have the latest version of your browser
  • Try a different browser
  • Try a different device
  • Make sure you are not using a VPN

If you're still unable to complete the forgotten password process, please Contact the Library.

Related Questions

    Browse Topics