The “server is currently offline” message appears when you have entered information incorrectly during the Forgotten My Password or Activate My Account process.
We recommend retrying the process on:
- An alternative browser
- Another device
- If you continue to have problems try clearing cookies and history, and wait 15 minutes before repeating the process.
- If you are using an Apple device avoid using try Safari as a browser – if possible download Chrome.
If you continue to have problems please Contact the Library.
