Answered By: Stuart Macaulay Last Updated: Jul 12, 2019 Views: 563
Accounts can become locked when users attempt to login several times incorrectly.
This also counts attempted logins from other devices such as mobile phones and tablets - make sure passwords are synchronised or devices are switched off.
Students must wait a full 30 minutes before attempting to log back into a locked account.
If users continue to have problems please contact the library.
Further information is available here.