Q. How do I change my password?

Changing your password on campus

• Logon to a networked PC
• When the desktop has fully loaded press Ctrl-Alt-Delete
• Select Change a password 
• Enter your details into the required fields.

Changing your password off campus

• Go to My Account 
• Select Change Password
• Enter your details into the required fields.

Please note:

1. Enter your name as it appears on your registration documents
2. Your password must be at least 10 characters long
3. Passwords are case sensitive and cannot be the same as any 10 previously used
4. If the Change Password procedure fails for any reason you may need to use the Forgotten my Password option.

Please note: Only the following characters are permitted in LJMU passwords:

• A - Z
• a - z
• 0 – 9
• @ # $ % ^ & * - _ ! + = [ ] { } |  : ' , . ? / ` ~ " ( ) ; < >
• Blank space

If you encounter any problems, please Contact the Library.